The New Era of Playgrounds
With 30 agencies and over 480 employees managing more than 20,000 playgrounds, Récré’Action stands as the leader in French playground installation and maintenance. Despite numerous variables to consider (teams, depots, maintenance equipment, stock of equipment and games, vehicles, etc.), the company had no uniform logistic management until now: team scheduling on paper, billing on non-shared software, product catalog and reporting managed manually... and the rest through oral communication, email or SMS.
Our goal? To fully digitize the company to achieve uniformity, organization, and responsiveness.
To facilitate the day-to-day logistics of Récré’Action, we created an intranet/extranet platform aimed at standardizing and centralizing data and business management (material and commercial organization, process automation, team and mission planning, real-time monitoring...). Each field team also received a tablet and an Android application - secure and connected to an API via a 4G key - to guide them through their daily planning (route optimization, anomaly reporting, creation of automated reports for the client...).
Following the digitization of business and structural processes, Récré’Action has strengthened its overall management, responsiveness, and cost control, reinforcing its leadership position and now offering optimal service quality. We continue to handle all the evolving demands of the company's various platforms.
Our intervention streamlined business management, enhanced responsiveness, and optimized time through automated processes and better resource utilization. This optimization reduced the carbon footprint and strengthened service transparency and quality, thereby increasing customer loyalty. Moreover, the introduction of financial reporting improved performance tracking and asset management.